FAQ

How do I view my photos online?

Visit h olmesglen .reedgraduations.com .au
Click on the ‘View/Order portrait images’ circle.
Enter your 'G' reference code from your studio session booking and then click GO.
Your images will appear in a slide show format. Use the arrows to scroll through the images.

How do I order my photos online?

Visit h olmesglen .reedgraduations.com .au
Click on the ‘View/Order portrait images’ circle.
Enter your 'G' reference code from your studio session booking and then click GO.
Your images will appear in a slide show format. Click ‘order photos’ to start your order.
Choose from the three options above the image: Select a print, select a canvas OR Select a digital copy
Use the side arrows to click through to your desired image. (There are artistic effects and framing options available underneath the image.)
Click ‘add to cart’ you can then choose to continue selecting more photographs, or continue to checkout.
If you haven’t already done so, you will need to set-up an account with us. This way we can save your shipping address and contact details for any future purchases.
Follow the prompts to checkout. A receipt will be emailed as confirmation.

How do I view and purchase my stage photos online?

Visit h olmesglen .reedgraduations.com .au
Click on ‘View/Order Stage Photos’
Enter the reference code starting with 'S' and click GO. This will show all of the graduates who crossed the stage so you will need to click through to find yourself.
Select your image and then your preferred format (print/digital, etc.)
Click ‘add to cart’ and follow the prompts to checkout.

Do I need to make a booking to get my stage photographs?

No. We take a photograph of every single graduate. A photo of every graduate is available to view and purchase immediately after the ceremony. To save time on the day click here to pre-book online.

Why should I pre-book my Portrait Session?

Pre-booking online saves time and avoids potentially long queues. Simply print your email booking confirmation and present at our priority photography queue to have your photos taken. Pre-book here.

Do I get a specific appointment time when I book in my photos?

No. Due to time constraints, we can’t book in a specific time for your sitting. We suggest pre-booking online to avoid a long wait, but if you choose to book on the day make sure you arrive as early as possible to register at our customer service desk and have your studio portraits taken.

What is a Portrait Session and what does it cover?

A Portrait Session includes the time you spend with our photographer. This includes a range of different shots and poses of the graduate by themselves, plus extra shots with family and friends.

Can I get my photos taken before/after the ceremony?

Our studios are available before and after the ceremony. You can proceed to the photography area as soon as you have your gown, and immediately after the ceremony. Our studios close temporarily approximately 1 hour before the ceremony commences.

How long before I receive my order?

Reed Graduation Services are dedicated to providing only the absolute highest level of quality. Your printed images will be thoughtfully re-touched, carefully packaged and delivered to your door or post office approximately 4 weeks after ordering. Digital images are available online instantly after you place your order. Framed images can take up to 6 weeks due to the nature of creating custom frames.

Can my order be delivered overseas?

Yes, for most products. Framing, Certificate Frames and Plaques, however, can only be sent within Australia.

How is my order sent?

Your order is sent via Australia Post and is parcelled securely to avoid any damage.

What is a canvas print?

A canvas print is a photograph printed on textured artist’s canvas rather than traditional photo paper. Canvas is a high-quality material that which gives a similar effect of a painting.

Price List

To view our price list please click here

All price are quated in AUD Australian Dollars

Postage

Digital Items do not attract a postage fee.

For physical items a $15.00 postage fee is applied and covers delivery anywhere within Australia.

Overseas postage is calculated based on the product item and destination.